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ISHAQ, M.
Keywords: Stress; Stress Management; Workers' Performance; Banks and Role Conflict
This study investigated the effect of stress management and workers' performance in selected banks in Auchi, Edo State, Nigeria. The specific objectives of this research were examined to confirm the relationship between role conflict and workers' efficiency in banking sector in Edo State as a yard stick to measure other banks around the world. It also investigates the relationship between time management and employee's turnover intention and ascertains the influence of role management on employees' effectiveness. The study adopted a survey research method with a population of 121 out of which 93 respondents were sampled. Multiple regression statistical tool was used to analyzed the data generated through questionnaire using Statistical Package for Social Science (SPSS) Version 21. The study revealed that, role conflict has significant effect on employee's efficiency in Nigerian Banking Industry. Time management has positive relationship with employee's turnover intention. The findings also indicated that, role management has a positive influence on employees' effectiveness in the banking sector. The study therefore, recommended that, the Banks should reduce their workers' workload through implementation of work shifting. This will reduce role conflict and role ambiguity for the workforce and help to enhance performance.