Eunice Iyere

Anthony Iyoha Emhenya

Abstract

This study dwells on the relationship between subordinate and superior officers in the workplace as it relates to productivity in public sector organisations in Nigeria, using the Edo State National Yo u t h Service Corps, Benin City, as a case study. Four specific research objectives guided the study. The research relied on a survey method, which involved the collection of primary and secondary data. The Theory X and Y as propounded by McGregor, was used as the framework of analysis. The study found, amongst others, that conflict between the subordinate and superior officers does affect productivity, while recognising the fact that acceptance of responsibilities between subordinate and superior officers leads to greater productivity. Other findings are that the motivation of staff helps improve job performance; an adequate communication network and feedback mechanism lead to greater productivity, and above all, involvement of both subordinate and superior officers in the planning process not only boosts productivity but equally determines the effectiveness of the plan. The study concludes that it is vital for both subordinates and superiors to network together for the mandate of the organisation to be achieved. It was recommended, amongst others, that shades of opinion should be encouraged to avoid conflict, responsibility should be delegated to enable subordinate staff to learn on the job, workers should be motivated, there should be free flow communication between the junior and superior officers, dedication to duty and keen supervision in the organisation to boost productivity.

   

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Published: 2026

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